•  

Refund Policy

We guarantee all Shop.Monrovia.com plants to be high quality, true to type, and properly shipped. If you are not 100% satisfied with the quality of your plant order you may refuse to take delivery of all or part of your order and contact us for a refund. Refunds are given for plant quality issues such as damage in shipment, pest or disease infestation, or if the wrong plant was shipped. To request a refund, please email shopmonrovia@monrovia.com. In the subject line, enter Online Plant Refund and your order number and provide an explanation on why you are not satisfied.  Please allow us 48 hours to get back to you.  Or you may call us at (888) 752-6848. Please have your order number ready. All refund requests must be made within 30 business days from shipment by us. Your refund request will be processed immediately. However, it may take 2-3 business days for it to display on your credit card statement. You can check the status of your refund on the order summary page. If your refund does not appear and the processing time for your payment method has passed, contact us for further assistance.  

Cancellation Policy

You may cancel your plant order prior to shipment for a full refund. However, once we have notified you that the plant order has shipped you may no longer cancel it for a refund. To cancel a plant order email shopmonrovia@monrovia.com or call us at (888) 752-6848. Please be sure to reference your order number.

Shop Monrovia

Welcome to Shop Monrovia

Distinctively Better ® Plants

Monrovia is committed to enhancing the beauty and value of the North American landscape - one garden at a time. By producing hardiest plants in the industry, we offer you peace of mind and quality assurance that stands behind each and every Monrovia plant.

Shop Online in the 48 Contiguous US States

Enter a US ZIP code

Plants ordered through our online shop are only available for delivery through our participating Garden Centers in the 48 contiguous US states. Please provide a valid US ZIP code so that we can recommend plants based on where you are gardening.

Warning:

Due to government agricultural restrictions we are unable to ship the following plants to zip code 10001.

If you proceed with the order, these item/s will be removed from your shopping cart.
We apologize for this inconvenience.

Warning:

Due to government agricultural restrictions we are unable to ship the following plants to the current selected zip code {ZIP-CODE}.

These item/s will be removed from your shopping cart.
We apologize for this inconvenience.